Privacy policy

Vistalworks.com and the “Powered by Vistalworks” Checker Tool is provided by Vistalworks Limited, a company registered in Scotland, Company number: SC622588.

Registered address: Vistalworks Limited, 17 Cardon Square, Renfrew, PA4 8BY
Company type: Private limited company
Email: info@vistalworks.com

What data we collect

The personal data we collect from you on this website includes:

  • questions, queries or feedback you leave, including your email address if you contact info@vistalworks.com or use the website contact form.

  • your email address and subscription preferences if you opt in to sign up to our newsletter (managed by Mailchimp)

  • how you use our emails - for example whether you open them and which links you click on

  • your Internet Protocol (IP) address, and details of which version of web browser you used

  • anonymised information on how you use the site, using log files, cookies and page tagging techniques

We use Google Analytics software to collect information about how you use Vistalworks.com and our associated tools and communications. Google Analytics stores information about:

  • the pages you visit on vistalworks.com

  • how long you spend on each vistalworks.com page

  • how you got to the site

  • what you click on while you’re visiting the site

We do not collect or store your personal information through Google Analytics (for example your name or address) so this information cannot be used to identify who you are.

For information on how Google Analytics collects and processes information about you and information on how to opt out from Google’s collection of information from you, please click here.

Cookies

A cookie is a tiny text file placed on your computer, tablet or mobile phone by websites that you visit. Cookies help make websites work smoothly, provide information about how people browse, and make sure the content you see is as relevant as possible (for example in your preferred language). These cookies are safe and secure and they don’t store your personal information.

Some cookies are essential for the basic functionality of our website. They let you move from page to page, and access our interactive tools. You can’t choose to turn off these cookies because without them, our website won’t work properly and we won’t be able to fix any errors.

We also use Google Analytical cookies. These cookies allow us, in conjunction with our web server’s log files, to recognise and count the number of visitors and to see how visitors move around our website. They provide aggregated information about the number of visits to our website and which parts of our website are most popular. This helps us gather feedback to improve the way our website works and better serve our users and stakeholders. For example, by ensuring that users are finding what they are looking for easily.

We don’t store any personal information in cookies that can be used to identify you directly, like your name, email, postcode, IP address or financial information. Any data we do collect is anonymous.

We never show adverts from third parties on our websites. We will never sell your data to anyone else for any reason.

Why we need your data

We collect data to help:

  • make sure the site is meeting its purpose of raising awareness of the harm of illicitly traded goods, serving the needs of its users

  • make improvements to the website, for example improving the relevance and localisation of the content, and accessibility of the Checker Tool

We also collect data in order to:

  • gather feedback to improve our services, for example through Google Analytics and our survey (managed by Typeform)

  • respond to any feedback you send us, if you’ve asked us to

  • send email newsletter updates to users who request them

  • allow you to access and use the Checker Tool

  • provide you with information about protecting yourself from illicit trade if you want it

  • monitor use of the site to identify security threats

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of Vistalworks.com.

The legal basis for processing all other personal data is that it’s necessary to perform a task in the public interest.

What we do with your data

The data we collect may be shared with our technology suppliers, for example our hosting provider. The aggregated, anonymised data we collect from the Checker Tool will be analysed and may be shared with government departments, agencies and public bodies.

We will not:

  • sell or rent your data to third parties

  • share your data with third parties for marketing purposes

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document

  • the law requires us to

  • We will keep your email data until you unsubscribe.

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.

All personal data is stored in the European Economic Area (EEA). Google Analytics data may be transferred outside the EEA, but this cannot be used to personally identify you.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Links to other websites

Vistalworks.com contains links to other websites. Our Checker Tool may be hosted on other third party websites.

This privacy policy only applies to Vistalworks.com, and does not cover other third parties that we link to, or where our Checker Tool may appear. These services have their own terms and conditions and privacy policies. We do not control the content of those third party websites, and assume no responsibility for the third party or their policies or practices.

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Your rights

You have the right to request:

  • information about how your personal data is processed

  • a copy of that personal data

  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed

  • request that your personal data is erased if there is no longer a justification for it

  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with our Privacy Team at info@vistalworks.com

You can use our unsubscribe link to withdraw your consent to receiving any newsletter or opt-in emails that you previously opted-in for. If you withdraw your consent, our use of your personal data prior to your withdrawal remains lawful.

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

Last updated: 13/05/2019